From Compliance Course To Campaign, Part 1 – The Background

There’s been a great desk of chatter recently about compliance training. Actually, maybe it’s no more than usual, perhaps I’m just sensitive to it at the moment.

Why so?

Well because since the beginning of 2013 I have been working to revamp our mandatory compliance training offering from 2 perspectives

1. Is the content technically correct (fear naught Dear Reader, I’m passing the buck on this one to the SME)

2. Is the method and media we are using the most likely to positively effect behavioural change (this is where I swing into action!)

Our current mandatory training is offered via traditional ‘click-next, self-paced’ eLearning delivered via our LMS and covers the following subjects

Data Matters

Manual Handling

Display Screen Equipment (DSE) awareness

Risk Assessment

Health & Safety (H&S) Induction

Diversity (I’m still arguing the toss as to whether Diversity training is mandatory or not and I have some interesting researched kindly surfaced by Donald Clark that suggests even if it is, that it’s not proven to effect any positive change)

Financial Crime Prevention

Privacy and Confidentiality

Treating Customers Fairly (TCF)

My plan is to adopt a campaign not course approach for each of these subjects, which (in my head) seems a logical and effective thing to do, all I have to do is convince the compliance department….

…. and you know what….

I have!!!

Keep on reading this series of posts to discover how I managed to get the SMEs/sponsors buy in, ascertain what we wanted, engaged with suppliers and (in the fullness of time) the end result!

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