A Little More Conversation – Building a Dynamic Social Learning Space

Published on October 22, 2013, 12:52 pm Written by Ruth McElhone

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If you missed my presentation at LearnX this year don’t worry. I have built my presentation using Articulate Replay. I discuss how to create memorable conversations in your learning space and also provide some tips for e-gardening.

About Ruth McElhone:
Ruth is the Learning Director, B Online Learning. She holds a MEd. and is an Articulate Certified Trainer. Ruth has a passion for new technologies, social collaboration strategies and the impact they have on learning. Her extensive role at B Online Learning includes managing and facilitating the Master eLearning Course. This course instructs learning professionals how to design, develop and deliver eLearning courses effectively and efficiently in the workplace, whilst engaging them in a social community of eLearning best practice. She manages the Certified Articulate training programs in the Asia-Pacific region and was recently awarded BEST ONLINE FACILITATOR at the LearnX 2013.

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Try these techniques to rekindle a flagging conversation

Try these techniques to rekindle a flagging conversation | Articles | Main .CpButton { cursor:pointer; border:outset 1px #CCCCCC; background:#999999; color:#463E3F; font-family: Verdana, Arial, Helvetica, Sans-Serif; font-size: 10px; font-weight:bold; padding: 1px 2px; background:url(/Integrations/Centralpoint/Resources/Controls/CpButtonBackground.gif) repeat-x left top; }.CpButtonHover { border:outset 1px #000000; }.CpRating { font-size: 0pt; width: 13px; height: 12px; margin: 0px; padding: 0px; cursor: pointer; display: block; background-repeat: no-repeat; }.CpRatingFilled { background-image: url(/Uploads/Public/Images/RatingFilled.png); }.CpRatingEmpty { background-image: url(/Integrations/Centralpoint/Resources/RatingEmpty.png); }.CpRatingSaved { background-image: url(/Integrations/Centralpoint/Resources/RatingSaved.png); } | | | Log In using Facebook | Log In | Cart | Store
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Yes, I accept Terms of Use.Terms of Use | Today's HeadlinesFollow HR Communication on: Submit News Related Articles Writers, purge these redundancies! Only 30 percent of U.S. workers are engaged in their work, survey finds Field queries smoothly with this protocol 5 invaluable lessons from bad bosses Better rapport with managers makes employees work harderRelated Articles By Category Featured Article Featured Article Topic Pages Human Resources Internal CommunicationsTry these techniques to rekindle a flagging conversationOh, the awkward silence. It can make the minutes seem like hours. Here's what to do. By ManageBetter | Posted: June 28, 2013 DataSource: The requested DataSource 5f4ce871-9abc-4ec7-89fd-43fb6c737f57 is not accessible.
Tweet Oh, the awkward silence. Those moments when you find yourself in a social or work setting with a client or co-worker who seems to have no interest in talking. It can make the minutes seem like hours.

[RELATED: Link creative communications to the goals of your organization with this one-day workshop.]

Everyone experiences this some time, and there are ways to work around it. 

• Adjust your conversation style to match that of your companion. For instance, if someone is speaking and behaving quietly, you should do the same. Some people are intimidated by exuberant conversationalists. 

• Get them to tell you a story. Avoid simple yes/no questions. Instead, try to get people talking with questions like these: “What brought you to this event? What part of the program have you enjoyed most? What project are you currently working on?” Ask anything that requires them to provide some sort of detailed answer, which often opens up opportunities for more questions. 

• Ask about their last vacation (or their next). Ask about where they grew up. Ask them where they went to college and how they liked it. Questions like these often conjure up pleasant memories and get people talking. 

If after a while they don’t respond to such overtures, don’t be offended. They may suffer from shyness, or perhaps they’re preoccupied with a crisis of some sort. Politely move on, or feel free to get lost in your own thoughts. 

—Adapted from Better Conversations TweetPopularity: This record has been viewed 66 times. !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs");

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