Thursday, April 16, 2015

Bespoke Custom Learning – Santos & B Online Learning win 2X Platinum Awards!


LearnX2014We are very happy to announce our eLearning development partnership with Santos has been recognised with 2X LearnX Impact Platinum awards.

Background on the Partnership

Santos chose B Online Learning over 2 years ago to improve their eLearning capacity. They were particularly looking for:

• Faster turnaround times
• More functionality and features
• Lower costs
• To have control of their own content and IP
• An Australian based vendor

B Online Learning designed and developed the eLearning modules using Articulate Storyline.

The Platinum Awards are (click the link to learn about the other award)

In 2013 Santos embarked on a cultural change program to Unlock Performance and Potential by moving away from a systems focus, towards top priorities and ongoing conversations.

Setting Top Priorities

To reach Santos’ diverse, international workforce of 3500 permanent employees they developed a blended learning strategy that targeted multiple audiences (Leader and Employee), and varying contexts (Field vs Office vs. International staff). The learning methods deployed provide real time, context specific learning, including:

Web Portal. The new portal condensed 240 separate Performance Management documents into a “two click” shallow site ,with a ”one stop” electronic guide for download (Employee and Leader version). Success is evidenced with 2813 individual hits (80% of our employee population). Videos on motivation and articles are also available.Two E Learning Modules. B Online Learning developed self-paced learning for existing employees, navigating the new Performance Management System changes using Articulate Storyline, web portal links and knowledge tests were deployed. The E modules are now mandatory for all new employees.Classroom skills based learning included E Learning modules as pre-work. Our internal team designed and deliver’s a two hour feedback skills workshop, Feedback Essentials. An expanded one day coaching workshops uses IPADs to video leaders coaching and provides them with real time feedback.

100% of Santos employees were touched by one or more of the learning initiatives. The cost per person of just $6.85 – provided a very cost effective learning program.

B Online Learning provided technology and design innovations including unique security for screen progression using Articulate Storyline variables, incorporation of Santos graphics, and development of work scenarios specific to their field and office based employees. Real time learning to test knowledge acquisition and provide feedback when users knowledge did not meet the minimum learning standard was incorporated.

Unlocking Potential

The E Learning modules are used as pre-work, for new employee inductions, and the Feedback Essentials skills workshop.  This allows for greater depth of understanding and more time for skills practice within the face to face workshops.

The shallow website design provides a “one stop shop” for downloading electronic guides, videos and accessing training.

Finally, to reach the diverse population, employee Lunch and Learn sessions were videoed and synchronized with the PowerPoint/ learning presentation, which enabled live streaming to field and international communities.

Participant Feedback

“Clear articulation of the change in bonus direction and the tools. Loved how this was delivered via online”“The E modules for training Leaders are also good. I had a couple of guys do it ahead of the Feedback Essentials and they understood it well”“Employees liked the Employee Unlocking Potential Guide, particularly the prompting questions for the different conversations”“Just letting you know every hour spent on getting a clear TFD (Top Priorities) has paid off 10 fold … I feel like I’m generating greater enthusiasm whilst reinforcing accountability.”

For more information on B Online Learning eLearning development please visit this link or get in touch with us on 02 9571 6888.

About Administrator:
B Online Learning offers Certified Articulate training workshops ( around Australia and custom on site Articulate training. Browse our website for more information on all our training and solutions that enable clients and students to build better eLearning.

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