Training Manager

Training Manager London

Summary

A Training Manager is required for a Financial Services organisation based in London. The successful Training Manager will be responsible for delivering our client's Retail Training strategy and ensure its implementation within budget and agreed timeline.

Client Details

A Financial Services Organisation based in London

Description

The successful Training Manager will be responsible for delivering our client's Retail Training strategy and ensure its implementation within budget and agreed timeline.

The key requirements for the role will include:

Responsibility for end-to-end training design and delivery for all relevant levels. The aspect of training will cover inductions, commercial training, product training, soft skills, coaching and any other relevant and required technical skills
Work closely with all Area Managers, HR Department, and Performance Coaches to ensure all relevant staff are trained to a high standard
Identify areas for improved efficiency and make recommendations
Set and agree annual Retail Training KPIs with the Retail Director
Benchmark with competitors in the industry to consistently improve Retail standards
Design competency framework
Write/ update any relevant recruitment selection processes
Design, deliver and implement relevant induction programme in conjunction with the Area Managers and HR Department
Implement and incorporate all Government Training initiatives e.g. skills for life, NVQs for development of staff
Design and delivery product training, relevant/required technical and soft skills training and ensure all staff are coached on all products and receive ongoing training
Design and write the training manuals, update them in accordance with changes to the external or internal governance, regulations, technical software changes, retail product and services updates
Design and deliver refresher training for existing staff in conjunction with the relevant teams
Design and deliver training for newly promoted staff in conjunction with the relevant teams
Ensure all design and delivery is within agreed budgets
Regular travel to the all sites to understand the needs of the local business and offer adequate training solutions
Attend events related to Retail/Financial Services for ongoing improvement or regular updates
Undertake all reasonable duties and responsibilities for the effective support of the business
You are required to ensure all Health & Safety regulations are adhered to within Company guidelines.
You will undertake any reasonable requests by the Company in order to fulfil the role criteria and/or business objectives.

Profile

Previous work experience in a similar role and environment
Ability to communicate effectively across all levels across the organisation
Manage relationships with key stakeholders
High level of attention to detail
Flexible
Methodical
Good admin skills
Proactive
Good presentation skills
Understanding of the retail industry
Relevant training qualification/degree or equivalent
Secondary education or equivalent
Proactive
Team player
Confident
Innovative and forward thinking

Job Offer

A competitive package dependent on experience

LocationLondonSalary£1 per annumDuration12Reference13423271/001Contact NameAdrian Dawson

Summary

A Training Manager is required for a Financial Services organisation based in London. The successful Training Manager will be responsible for delivering our client's Retail Training strategy and ensure its implementation within budget and agreed timeline.

Client Details

A Financial Services Organisation based in London

Description

The successful Training Manager will be responsible for delivering our client's Retail Training strategy and ensure its implementation within budget and agreed timeline.

The key requirements for the role will include:

Responsibility for end-to-end training design and delivery for all relevant levels. The aspect of training will cover inductions, commercial training, product training, soft skills, coaching and any other relevant and required technical skills
Work closely with all Area Managers, HR Department, and Performance Coaches to ensure all relevant staff are trained to a high standard
Identify areas for improved efficiency and make recommendations
Set and agree annual Retail Training KPIs with the Retail Director
Benchmark with competitors in the industry to consistently improve Retail standards
Design competency framework
Write/ update any relevant recruitment selection processes
Design, deliver and implement relevant induction programme in conjunction with the Area Managers and HR Department
Implement and incorporate all Government Training initiatives e.g. skills for life, NVQs for development of staff
Design and delivery product training, relevant/required technical and soft skills training and ensure all staff are coached on all products and receive ongoing training
Design and write the training manuals, update them in accordance with changes to the external or internal governance, regulations, technical software changes, retail product and services updates
Design and deliver refresher training for existing staff in conjunction with the relevant teams
Design and deliver training for newly promoted staff in conjunction with the relevant teams
Ensure all design and delivery is within agreed budgets
Regular travel to the all sites to understand the needs of the local business and offer adequate training solutions
Attend events related to Retail/Financial Services for ongoing improvement or regular updates
Undertake all reasonable duties and responsibilities for the effective support of the business
You are required to ensure all Health & Safety regulations are adhered to within Company guidelines.
You will undertake any reasonable requests by the Company in order to fulfil the role criteria and/or business objectives.

Profile

Previous work experience in a similar role and environment
Ability to communicate effectively across all levels across the organisation
Manage relationships with key stakeholders
High level of attention to detail
Flexible
Methodical
Good admin skills
Proactive
Good presentation skills
Understanding of the retail industry
Relevant training qualification/degree or equivalent
Secondary education or equivalent
Proactive
Team player
Confident
Innovative and forward thinking

Job Offer

A competitive package dependent on experience

Apply now

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Ignorance is NOT bliss!

Before you point out the obvious, I knooooow that I don’t work in the education sector… but on this occasion I think that it really is a worthwhile investment of time to take a closer look at a 2009 OFSTED report.

Essentially the OFSTED report finds that there is a greater online risk to individuals whose schools use ‘locked down systems’ than for those students whose schools allow them but alongside the provision of education surrounding their safe use.

But let’s be honest here, the students will be using these sites & tools from their own devices be it mobile or home based regardless or whether they are blocked in schools or not, so the risk is still as prevalent despite the school blocking the site. All the school has done is prevent a risk arising from use of their machines.

Alternatively, if the school provides education around safe practice of the tool, then that education stands the student in good stead regardless of the device or location that the student is accessing it from. In addition the school has a whole new resource available at its finger tips, whilst also providing students the opportunity to become introduced to, develop and extend their digital literacies.

Now if you recall at the beginning of this blog post I acknowledged that I didn’t work in the education sector, but I do work in a sector that relies upon educational activities (let’s be honest, which sector doesn’t?), so this report held particular interest for me, particularly when I read it like this…

Essentially the OFSTED report common sense finds that there is a greater online risk to individuals employees whose schools employers block websites than for those students employees whose schools employers allow them but alongside the provision of education surrounding their safe use.

But let’s be honest here, the students employees will be using these sites & tools from their own devices be it mobile or home based regardless or whether they are blocked in schools in organisations or not, so the risk is still as prevalent despite the school employer blocking the site. All the school employer has done is prevent a risk arising from use of their machines.

Alternatively, if the school organisation provides education around safe practice of the tool, then that education stands the student employee in good stead regardless of the device or location that the student employee is accessing it from. In addition the school employer has a whole new resource available at its finger tips, whilst also providing students employees the opportunity to become introduced to, develop and extend their digital literacies.

I’ve lost count of the amount of times somebody has told me that “Industry should be leading education” (normally quoted when I reference how far many educational establishments are ahead in terms of using learning technologies when compared to many typical employers), however on this occasion let’s just take a leaf (or several) out of the OFSTED report and let’s start recognising that our employees are just as capable of leaking commercially sensitive or security restricted material from ‘open’ systems, so why not start unblocking these sites, but couple it with some guidance and support on how to use them safely.

What do you think?

Ramblings of a mad man, or am I on to something?

Do your organisations block sites on these sorts of grounds? If so, why not suggest an initiative involving an education programme around some of the sites and see if the powers that be, buy into it?

Let me know how you get on…

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Leadership & Learning Executive

Leadership & Learning Executive London

Championing innovative approaches to leadership learning, you’ll help to ensure the future for British Airways is stronger than ever. Your remit will have a truly global scope. As one of the leading brands in aviation, we have 44,000 staff based in a range of countries. Their specialties range from customer service to IT and commerce. We’ll look to you to ensure everyone’s leaders benefit from excellent learning and development provision, so we can all fulfil our promise ‘To Fly. To Serve.’

You will work with closely with a wide range of people – from HR and Finance Business Partners, to subject matter experts and, of course, leadership and management learning delegates. Taking care to find out what our business needs, you will scope, design and deliver business-wide learning solutions. Building leadership capability and behaviours, you will help to power high performance worldwide. You’ll also enjoy the opportunity to help Global Learning Academy colleagues create brand new leadership initiatives. Benchmarking trends and supplier knowledge, you’ll make sure everything you do is cutting edge.

To join us, you’ll need to demonstrate a track record of managing end-to-end learning and development with proven ROI. Your expertise spans everything from partnering and consulting, through to design, delivery and evaluation. Ideally, you will be accredited and experienced in the use of psychometrics such as MBTI, SDI and Hogan’s. You’ll certainly be an innovative thinker and a creative problem solver, with impressive influencing and coaching skills and a naturally collaborative approach.

To apply, please click on the apply link to visit our website.

LocationLondonSalaryCompetitive salaryReferenceUKWTS572Contact NameRecruitment

Championing innovative approaches to leadership learning, you’ll help to ensure the future for British Airways is stronger than ever. Your remit will have a truly global scope. As one of the leading brands in aviation, we have 44,000 staff based in a range of countries. Their specialties range from customer service to IT and commerce. We’ll look to you to ensure everyone’s leaders benefit from excellent learning and development provision, so we can all fulfil our promise ‘To Fly. To Serve.’

You will work with closely with a wide range of people – from HR and Finance Business Partners, to subject matter experts and, of course, leadership and management learning delegates. Taking care to find out what our business needs, you will scope, design and deliver business-wide learning solutions. Building leadership capability and behaviours, you will help to power high performance worldwide. You’ll also enjoy the opportunity to help Global Learning Academy colleagues create brand new leadership initiatives. Benchmarking trends and supplier knowledge, you’ll make sure everything you do is cutting edge.

To join us, you’ll need to demonstrate a track record of managing end-to-end learning and development with proven ROI. Your expertise spans everything from partnering and consulting, through to design, delivery and evaluation. Ideally, you will be accredited and experienced in the use of psychometrics such as MBTI, SDI and Hogan’s. You’ll certainly be an innovative thinker and a creative problem solver, with impressive influencing and coaching skills and a naturally collaborative approach.

To apply, please click on the apply link to visit our website.

Apply now

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Senior Learning & Development Manager - Commercial

Description

From a secret recipe to a bold idea and very proud traditions, we build the future. Coca-Cola Enterprises (CCE) manufactures, distributes, sells and markets some of the world’s strongest brands in non-alcoholic beverages. We are part of Coca-Cola Enterprises Inc, the leading Western European marketer, distributor, and producer of bottle and can non-alcoholic refreshments and the world’s third-largest independent Coca-Cola bottler. Some of the brands you will find in our portfolio are Coca-Cola®, Fanta®, Powerade®, Glaceau Vitaminwater®, Monster® and Caprisun®.

Leading brands, great people, growth and the reward that comes with it: the raw materials for success are right here. But still, success depends on our skilled management sharing thirst: a thirst for getting more and better from our people and systems, a thirst for pushing limits, and a thirst for the rigour and challenge of a fast moving business.

Do you have a personality with the power to influence and connect?
Can you sustain the pace to keep on growing?
Will you make an impact with your desire to win?

Senior Learning and Development Manager

Permanent

What you become a part of

• Leading a team to consult, design & deliver learning solutions for the Commercial Function across Europe
• To design solutions through internal or external methods that delivers a performance improvement through effective learning and development.
• To lead the deployment of quality learning solutions for the Commercial Functions
• Front Line Account Manage the Commercial HRBP teams as appropriate
• Line Manage a team of European L&D Managers

What to expect

• Consult and design solutions through internal or external resources to deliver a quality solution for our customers
• Work with L&D Services to review effectiveness of solution and evaluate ROI.
• Line management of L&D Managers to ensure all solutions are delivered on time and to agreed objectives
• Proving a first class L&D service to the European Sales and Marketing Team
• Delivering the budget and management of vendors
• Full implementation of the L&D Commercial Plan
• Managing design feedback from facilitators/L&D Managers
• Managing relationships with HRBPs and Commercial Stakeholders
• Delivery of quality L&D projects on time, in budget and meeting the business needs
• Performance management of L&D Managers
• Budgetary management

Job Activities

• Partner the HRBP for Commercial European Teams to deliver key projects and initiatives from a professional L&D perspective
• Using internal consultancy methodology, design and deliver a learning solution that delivers the requested business need and raises performance/capability.
• Lead key internal L&D projects to improve business performance and build the capability of our people
• Lead work with the L&D Services/ field L&D team to ensure an effective implementation plan for rollout.
• Build and maintain positive external contacts to keep up to date with the external market and latest trends in L&D.
• Apply project management methodology to manage and monitor progress on development solutions.
• Be responsible for the budget in line with design/implementation costings and travel expenditure
• Identify and evaluate future trends within the Development ‘market’.
• Liaise with the Instructional design team where required
• Lead the L&D Design to deliver quality L&D solutions with pace, efficiency and creativity
• Deliver senior training where required.
• Manage queries from facilitators on course content and feed through to the relevant L&D Manager
• Ensure sufficient supplies of materials are available to meet the plan
• Review evaluation feedback, define appropriate actions and progress
• Line manage and deliver the ‘My Development Experience’ for L&D Managers and ensure appropriate resource and capability levels within the team
• Continuously assess the quality assurance activities to ensure the standard of delivered training is in line with requirements. Coach as appropriate to improve standards
• Act as point of reference for, and supply expert advice to facilitators with regard to course delivery
• Identify where learning products may require update/maintenance, action or feed through as appropriate
• Deputise for the AD Commercial as necessary

Qualifications

What we expect of you

Experience in applying organisation development solutions in a cross matrix organisationExtensive L&D design and delivery expertiseExperience in leading large scale, complex projects from an L&D perspectiveStrong theoretical understanding of Learning development and how to apply in a pragmatic way to deliver an effective result for the customerProven track record of large scale, remote team managementExcellent internal consulting skillsProject management skillsExcellent communication and facilitation skillsPsychometric assessment tools - advantageousCIPD or country equivalent – preferredEuropean Travel 15-30%

Application

If this role is of interest to you, please upload a recent copy of your CV below and a member of the Talent Acquisition team will be in touch.

www.cokecce.com/careers

We believe that equal opportunities means inclusion, diversity and fair treatment for all.

Apply now

View the original article here

Senior Learning & Development Manager - Commercial

Description

From a secret recipe to a bold idea and very proud traditions, we build the future. Coca-Cola Enterprises (CCE) manufactures, distributes, sells and markets some of the world’s strongest brands in non-alcoholic beverages. We are part of Coca-Cola Enterprises Inc, the leading Western European marketer, distributor, and producer of bottle and can non-alcoholic refreshments and the world’s third-largest independent Coca-Cola bottler. Some of the brands you will find in our portfolio are Coca-Cola®, Fanta®, Powerade®, Glaceau Vitaminwater®, Monster® and Caprisun®.

Leading brands, great people, growth and the reward that comes with it: the raw materials for success are right here. But still, success depends on our skilled management sharing thirst: a thirst for getting more and better from our people and systems, a thirst for pushing limits, and a thirst for the rigour and challenge of a fast moving business.

Do you have a personality with the power to influence and connect?
Can you sustain the pace to keep on growing?
Will you make an impact with your desire to win?

Senior Learning and Development Manager

Permanent

What you become a part of

• Leading a team to consult, design & deliver learning solutions for the Commercial Function across Europe
• To design solutions through internal or external methods that delivers a performance improvement through effective learning and development.
• To lead the deployment of quality learning solutions for the Commercial Functions
• Front Line Account Manage the Commercial HRBP teams as appropriate
• Line Manage a team of European L&D Managers

What to expect

• Consult and design solutions through internal or external resources to deliver a quality solution for our customers
• Work with L&D Services to review effectiveness of solution and evaluate ROI.
• Line management of L&D Managers to ensure all solutions are delivered on time and to agreed objectives
• Proving a first class L&D service to the European Sales and Marketing Team
• Delivering the budget and management of vendors
• Full implementation of the L&D Commercial Plan
• Managing design feedback from facilitators/L&D Managers
• Managing relationships with HRBPs and Commercial Stakeholders
• Delivery of quality L&D projects on time, in budget and meeting the business needs
• Performance management of L&D Managers
• Budgetary management

Job Activities

• Partner the HRBP for Commercial European Teams to deliver key projects and initiatives from a professional L&D perspective
• Using internal consultancy methodology, design and deliver a learning solution that delivers the requested business need and raises performance/capability.
• Lead key internal L&D projects to improve business performance and build the capability of our people
• Lead work with the L&D Services/ field L&D team to ensure an effective implementation plan for rollout.
• Build and maintain positive external contacts to keep up to date with the external market and latest trends in L&D.
• Apply project management methodology to manage and monitor progress on development solutions.
• Be responsible for the budget in line with design/implementation costings and travel expenditure
• Identify and evaluate future trends within the Development ‘market’.
• Liaise with the Instructional design team where required
• Lead the L&D Design to deliver quality L&D solutions with pace, efficiency and creativity
• Deliver senior training where required.
• Manage queries from facilitators on course content and feed through to the relevant L&D Manager
• Ensure sufficient supplies of materials are available to meet the plan
• Review evaluation feedback, define appropriate actions and progress
• Line manage and deliver the ‘My Development Experience’ for L&D Managers and ensure appropriate resource and capability levels within the team
• Continuously assess the quality assurance activities to ensure the standard of delivered training is in line with requirements. Coach as appropriate to improve standards
• Act as point of reference for, and supply expert advice to facilitators with regard to course delivery
• Identify where learning products may require update/maintenance, action or feed through as appropriate
• Deputise for the AD Commercial as necessary

Qualifications

What we expect of you

Experience in applying organisation development solutions in a cross matrix organisationExtensive L&D design and delivery expertiseExperience in leading large scale, complex projects from an L&D perspectiveStrong theoretical understanding of Learning development and how to apply in a pragmatic way to deliver an effective result for the customerProven track record of large scale, remote team managementExcellent internal consulting skillsProject management skillsExcellent communication and facilitation skillsPsychometric assessment tools - advantageousCIPD or country equivalent – preferredEuropean Travel 15-30%

Application

If this role is of interest to you, please upload a recent copy of your CV below and a member of the Talent Acquisition team will be in touch.

www.cokecce.com/careers

We believe that equal opportunities means inclusion, diversity and fair treatment for all.

Apply now

View the original article here

HR Programme Management Trainer/Coach

HR Programme Management Trainer/Coach London This is a great opportunity to join a leading FTSE 100 company and be at the heart of a CEO sponsored strategic change programme impacting over 4,000 people. 

The successful hire will be responsible for training design, development and delivery, and coaching and mentoring of individuals who are to achieve Prince2, MSP and MoP accreditations. The role will appeal to highly accredited Programme/Project Managers and existing Programme Manager Coaches/Trainers.

Key responsibilities: 

Developing learning pathway.Designing and Developing training courses for all levels of Prince2, MSP, MoP.Designing and building an accredited training framework and in-house system (along with future proofing).Coaching (senior) individuals through portfolio development and accreditation certification.Maintenance and improvement of learning pathway.Delivering key training modules.Experience and qualifications required:  

An experienced coach who is able to get the best from teams.Expert in the practical application of collaborative, end-to-end, customer focused approaches (Lean).Expert in the use of forensic, analytical methods e.g. Six Sigma.Strength of character to operate effectively at all levels of an organisation – evidence of dealing with senior management is essential (MD, FD, GMs).Substantial PM / delivery experience: leads on managing scope of project, delivers own and supervised work, creates and manages project plan, conducts on-going reviews of timelines, flags issues, drives communication etc.Graduate with a 2:1 or higher.This will be a challenging role and applicants will need to be self-starters with a high level of motivation. It will suit exceptionally talented and ambitious individuals thanks to the opportunity being a spring board providing the successful hire with the opportunity to build a senior-level network internally and, subsequently, progressing their career internally. 

On offer is a competitive base salary up to £80,000 + £4,800 car allowance + bonus + benefits.  

Interested candidates should send a concise Curriculum Vitae quoting reference AQC3849 and confirm current package details.

LocationLondonSalaryto c.£80,000 + £4,800 car allowance + bonus + benefits. ReferenceAQC3849Contact NameMinesh GhelaniThis is a great opportunity to join a leading FTSE 100 company and be at the heart of a CEO sponsored strategic change programme impacting over 4,000 people. 

The successful hire will be responsible for training design, development and delivery, and coaching and mentoring of individuals who are to achieve Prince2, MSP and MoP accreditations. The role will appeal to highly accredited Programme/Project Managers and existing Programme Manager Coaches/Trainers.

Key responsibilities: 

Developing learning pathway.Designing and Developing training courses for all levels of Prince2, MSP, MoP.Designing and building an accredited training framework and in-house system (along with future proofing).Coaching (senior) individuals through portfolio development and accreditation certification.Maintenance and improvement of learning pathway.Delivering key training modules.Experience and qualifications required:  

An experienced coach who is able to get the best from teams.Expert in the practical application of collaborative, end-to-end, customer focused approaches (Lean).Expert in the use of forensic, analytical methods e.g. Six Sigma.Strength of character to operate effectively at all levels of an organisation – evidence of dealing with senior management is essential (MD, FD, GMs).Substantial PM / delivery experience: leads on managing scope of project, delivers own and supervised work, creates and manages project plan, conducts on-going reviews of timelines, flags issues, drives communication etc.Graduate with a 2:1 or higher.This will be a challenging role and applicants will need to be self-starters with a high level of motivation. It will suit exceptionally talented and ambitious individuals thanks to the opportunity being a spring board providing the successful hire with the opportunity to build a senior-level network internally and, subsequently, progressing their career internally. 

On offer is a competitive base salary up to £80,000 + £4,800 car allowance + bonus + benefits.  

Interested candidates should send a concise Curriculum Vitae quoting reference AQC3849 and confirm current package details.

Apply now

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Video Games and Motivation

Published on May 14, 2014, 12:38 pm Written by Matthew Guyan

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Every year globally, people spend huge amounts of money and time playing video games. Most people who engage in video game play choose to do so voluntarily, because it is fun and they enjoy it. This makes it an intrinsically motivating activity.

Research into video game play has tended to focus on either the positive effects e.g. a sense of efficacy or improved learning or the negative effects e.g. lower productivity or violent tendencies on players1. However, some studies have examined the motivating effects of video games, albeit from different perspectives.

Sherry and Lucas2 found that players engage in video games to access one or more of the following psychological states:

Competition: the experience of defeating othersChallenge: the experience of success following effortDiversion: to escape an experience of stressFantasy: to experience novel or unrealistic stimuliSocial interaction: to have a social experienceArousal: to experience activated positive emotions

According to Yee3, people who play Massively-Multiplayer Online Role-Playing Games (MMORPG) e.g. Star Wars Galaxies, were motivated by three main areas while playing (made up of 10 sub-components):

Achievement:

Advancement: rapid progression, gaining power, accumulating wealth or statusMechanics: analysing the rules and system in order to optimise character performanceCompetition: a desire to challenge and compete with others

Social:

Socialising: including helping others, making friends, chatting with other playersRelationships: developing long-term relationships, finding and giving support to othersTeamwork: collaborating with others, achieving as a group.

 Immersion:

Discovery: exploring the game world, finding hidden things within the gameRole-Playing: creating a character back-story, interacting with other charactersCustomisation: the ability to create the appearance of the characterEscapism: providing an escape from real-life problems

Research by Ryan, Rigby and Przybylski4 into the motivation to play video games (regardless of the game type) found that motivation is accounted for by how well the game satisfies our three basic psychological needs:

Autonomy – the extent to which the game provides      flexibility over movement and strategies, choice over task and goals, and      rewards that provide feedback and not control.Competence – the extent to which tasks provide      ongoing challenges and opportunities for feedback.Relatedness – the extent to which the game provides      interactions between players.

In addition to need satisfaction, their research also found that:

Presence – the extent to which the player feels within the game environment as opposed to being outside the game manipulating the controls, and

Intuitive controls – the extent to which the controls make sense and don’t interfere with feelings of presence, were also important as they allow players to focus on game play and access the need satisfaction provided by the game.

Contexts that satisfy these basic needs will support people’s actions, resulting in more optimal motivation and positive outcomes. Therefore, we should design our eLearning experiences to support the autonomy, competence and relatedness needs of our learners.

Gamification is a technique that aims to replicate the motivational pull of video game play and apply it to eLearning experiences. While gamification has been met with some criticism, it seems that it’s more the application that is the problem rather than the technique itself. In order to successfully gamify an eLearning course we need to satisfy people’s basic psychological needs. If we look at popular video games over time such as Sonic the Hedgehog, Super Mario, Angry Birds, Guitar Hero, Wii Sports, Donkey Kong, World of Warcraft or Space Invaders, we can see how they satisfy these needs and use similar approaches to our own eLearning design.

Here are some examples of the game design elements used by these popular games and how they apply to each of our psychological needs:

Autonomy:

Allowing players to make meaningful choices that have consequencesProviding players with more than one way to reach their goalAllowing players to customise their environment e.g. choosing a character

Competence:

Making the rules and goals for players clear and structuredAllowing multiple opportunities to complete parts of the game to allow players to build their competenceRequiring players to frequently make decisions to keep the game moving forwardMeasuring player performance in multiple waysIncreasing the difficulty as the player progresses through the gameLinking progression (the reward) to player competenceProviding players with constant and varied feedback and supportAllowing players to review or replay earlier parts of the game

Relatedness:

Providing space/areas for player interaction and discussionProviding opportunities for player collaboration e.g. a group quest or challenge

Popular games use different combinations of game design elements in order to keep people motivated to play. If you substitute ‘player’ with ‘learner’, from the above list, you will see how gamification can be incorporated into your eLearning experiences. Once the mechanics are selected (based on the needs of learners), designers can then look to incorporate the aesthetic elements of game design in order to create presence and intuitive control/navigation which will support the game mechanics.

Motivation plays an important role during eLearning experiences and our challenge is to create eLearning that our learners want to engage in. While it does require more effort in the design, gamification is a technique that, if used correctly, can improve the motivation of all learners who experience gamified eLearning.

References

1 & 4 Ryan, R. M., Rigby, C. S & Przybylski, A. K., (2006). The motivational pull of video games: a self-determination theory approach. Motivation and Emotion.  30, 347-364.

2 Przybylski, A. K., Rigby, C. S. & Ryan, R. M. (2010) A motivational model of video game engagement. Review of General Psychology. 14 (2), 154-166.

3 Yee, N. (2006). Motivations for play in online games. CyberPsychology & Behaviour. 9 (6), 772-775.

About Matthew Guyan:
Matt has been working in the learning and development field for almost 7 years and has experience as a classroom facilitator, workplace assessor and most recently as an instructional designer (for e-learning and classroom environments). Matt has a keen interest in a number of learning related areas including human cognitive architecture, motivation, performance support, informal learning and social media. He’s also completing a Master of Education in Educational Psychology at the University of NSW. http://learningsnippets.wordpress.com/

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